Terms and Conditions

1. Acceptance of Terms

These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“User,” “you,” or “your”) and FasTrax (“Company,” “we,” “our,” or “us”) governing your use of the FTx POS application (“App”) available on the Google Play Store and Microsoft Store.

The App is a business-to-business (B2B), license-based product intended exclusively for authorized business clients. The App does not offer public sign-up or self-registration. Access is granted solely through a license agreement between FasTrax and the business entity (“Client”), and user credentials are provisioned by us or by the Client’s administrator during the onboarding process.

By downloading, installing, or using the App under a valid license, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use the App.

2. Definitions

• “App” refers to FTx POS, including all updates, upgrades, and related services.
• “Client” refers to the business entity that has entered into a license agreement with FasTrax to use the App.
• “Device” refers to any Android mobile device, tablet, or Windows computer on which the App is installed.
• “License” refers to the valid activation key or subscription issued to the Client, authorizing use of the App.
• “Business Data” refers to all sales, inventory, customer, employee, and operational data processed through the App.
• “Authorized User” refers to any employee or individual granted access to the App by the Client or its administrator. The App does not permit public registration or self-signup.

3. License Grant

3.1 Grant of License

Subject to these Terms and a valid License issued to the Client, we grant the Client a limited, non-exclusive, non-transferable, revocable license to install and use the App on authorized Devices for the Client’s internal business purposes. Licenses are issued on a per-device or per-business basis as defined in the Client’s license agreement.

3.2 License Restrictions

You shall not:

• Copy, modify, distribute, sell, or lease any part of the App
• Reverse engineer, decompile, or disassemble the App
• Remove, alter, or obscure any proprietary notices or labels
• Use the App for any unlawful purpose
• Sublicense or transfer your License to any third party without our prior written consent
• Attempt to bypass license validation or activation mechanisms
• Use the App on more Devices than permitted by your License

3.3 License Validation

The App requires periodic license validation via an internet connection. Failure to validate may result in restricted functionality until a valid connection is restored and the License is confirmed.

4. Account & Access Provisioning

• Access to the App is granted only after the Client has executed a license agreement with FasTrax.
• User accounts, employee credentials, and device registrations are provisioned by FasTrax or by the Client’s authorized administrator during the onboarding process.
• The Client is responsible for managing Authorized Users and maintaining the confidentiality of all provisioned credentials, employee PINs, and device access.
• The Client is responsible for all activities that occur under its license, accounts, and registered devices.
• The Client must promptly notify us of any unauthorized use of credentials or devices.

5. Acceptable Use

You agree to use the App solely for legitimate business point-of-sale operations. You shall not:

• Use the App to process fraudulent or illegal transactions
• Interfere with or disrupt the App’s functionality or its connected services
• Attempt to gain unauthorized access to our servers, systems, or networks
• Use the App to collect, store, or process personal data in violation of applicable privacy laws
• Use the App in any manner that could damage, disable, or impair our services
• Introduce malware, viruses, or any other harmful code through the App

6. Payment Processing

6.1 Payment Terminal Integration

The App integrates with third-party payment terminals (including NFC-based card readers) to facilitate card payment processing. We are not a payment processor. All card transactions are processed by the integrated payment terminal provider in accordance with their terms and conditions.

6.2 PCI Compliance

The App does not store full credit card numbers, CVV codes, or magnetic stripe data on the Device. Payment card data is handled exclusively by the certified payment terminal hardware and its associated software.

6.3 Transaction Responsibility

You are solely responsible for the accuracy of transaction amounts and the proper handling of refunds, voids, and chargebacks in accordance with your agreements with your payment processor and acquiring bank.

7. Data & Content

7.1 Your Data

You retain ownership of all Business Data you input, generate, or process through the App. You grant us a limited license to access, process, and store your data solely for the purpose of providing and improving the App’s services.

7.2 Data Backup

While the App provides data synchronization and backup features, you are responsible for maintaining independent backups of your Business Data. We are not liable for any data loss resulting from device failure, software errors, or service interruptions.

7.3 Data Accuracy

You are responsible for the accuracy and legality of all data entered into the App, including pricing, tax rates, and customer information.

8. Intellectual Property

The App, including its source code, design, graphics, interfaces, and documentation, is the exclusive property of FasTrax and is protected by intellectual property laws. All rights not expressly granted in these Terms are reserved.

The FTx POS name, logo, and related trademarks are the property of FasTrax. You may not use our trademarks without our prior written permission.

9. Connectivity & Synchronization

9.1 Internet Connectivity

Certain features of the App require an active internet connection, including license validation, cloud data synchronization, payment processing, and remote configuration updates. You are responsible for providing and maintaining a reliable internet connection.

9.2 Peer-to-Peer Synchronization

The App supports local peer-to-peer data synchronization between authorized Devices on the same network. You are responsible for ensuring that only authorized Devices are connected to your local network.

9.3 Offline Mode

The App may offer limited offline functionality. Data created or modified offline will be synchronized when connectivity is restored. We are not responsible for data conflicts or discrepancies arising from extended offline use.

10. Third-Party Services

The App integrates with third-party services including Firebase (Google), Sentry, Amazon Web Services, and payment terminal providers. Your use of these services is subject to their respective terms of service and privacy policies.

We are not responsible for the availability, accuracy, or reliability of third-party services. Downtime or changes in third-party services may affect App functionality.

11. Disclaimer of Warranties

We do not warrant that:

• The App will be uninterrupted, error-free, or secure
• Defects will be corrected in a timely manner
• The App will meet your specific business requirements
• The App will be compatible with all hardware or software configurations
• Data synchronization will always be accurate or complete

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL FASTRAX, ITS DIRECTORS, EMPLOYEES, PARTNERS, OR AFFILIATES BE LIABLE FOR:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Cost of procurement of substitute goods or services
• Any damages arising from payment processing errors or failures
• Any damages arising from unauthorized access to your account or data

Our total aggregate liability under these Terms shall not exceed the amount you paid for the App License in the twelve (12) months preceding the claim.

13. Indemnification

You agree to indemnify, defend, and hold harmless FasTrax and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorney’s fees) arising from:

• Your use or misuse of the App
• Your violation of these Terms
• Your violation of any applicable law or regulation
• Your infringement of any third-party rights
• Inaccurate data you enter into the App

14. Termination

14.1 Termination by You

You may stop using the App at any time by uninstalling it from your Devices. License fees already paid are non-refundable unless otherwise required by applicable law.

14.2 Termination by Us

We may suspend or terminate your access to the App at any time, with or without notice, if you violate these Terms, fail to maintain a valid License, or engage in conduct that we reasonably believe is harmful to us or other users.

14.3 Effect of Termination

Upon termination, your License is revoked, and you must cease all use of the App and uninstall it from all Devices. Sections relating to intellectual property, limitation of liability, indemnification, and governing law shall survive termination.

15. Changes to These Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted with a revised “Effective Date.” Your continued use of the App after the posting of revised Terms constitutes your acceptance of the changes. If you disagree with the revised Terms, you must stop using the App.

16. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which FasTrax is incorporated, without regard to conflict of law principles.

Any dispute arising from or relating to these Terms or the App shall first be attempted to be resolved through good-faith negotiation. If unresolved within thirty (30) days, the dispute shall be submitted to binding arbitration in accordance with applicable arbitration rules.

17. Contact Us

If you have any questions about these Terms, please contact us: