Product Release Notes

Orders Report: Delivery status (between Ready to delivered/return to store) is now checked within order details (view action).

Fulfillment

Improved fulfillment visibility with item type indicators for age-restricted, tobacco, and liquor products. Contains Liquor | Contains Tobacco | Contains Both

Age-restricted orders automatically follow Return to Store compliance requirements, despite Dispose selected.

FTx Commerce – Fulfillment

Enhanced refund calculations for multiple payment methods, including Gift Cards and Loyalty Redeem.

Refund details are available across FTx Commerce order views and Control Center reports.

Control Center

Return transactions now sync with Control Center (E-Journal & Item Returns).

Returned inventory is automatically restocked at the respective store location.

Store Admin

Added the ability to enable or disable Curbside Pickup independently from Store Pickup.

Supports location-level configuration for operational handling within Store Pickup.

Store Admin

Added customizable Mobile App (PWA) menus.

Menu items can link to CMS Pages, Custom Links, Policies, and App Pages.

Menus are displayed under Store Info & Support.

Store Admin

Added controls to show, hide, and reorder predefined footer menu attributes.

Provides greater flexibility in managing predefined footer content and navigation for storefront (web).

Replace infinite scrolling on category and other product listing pages by implementing a pagination (page numbers) to improve usability.

Store Admin

Added controls to “show or hide pricing” for products governed by “Floor Price” rules.

Customer’s site/PWA

Customers and guests can subscribe to out-of-stock products using Notify Me.

Supports email and in-app notifications for registered customers.

Store support teams receive email alerts when customers subscribe to back-in-stock notifications.

Customer’s site/PWA

Introduced Buy Now for a faster single-item checkout from product details page.

Enhanced cart management to seamlessly handle cart merging when customers return to the shopping or cart page.

Supported options: Manual Upload – Upload video files | YouTube Video – Add valid YouTube video URL

Customer’s site/PWA

Videos (uploaded or YouTube) are displayed along with product images on the Product Details Page

Control Center

Option to configure the first 4 digits of Digital Gift Card numbers at FTx Commerce → Settings → Gift Card Setup (optional)

Customer’s site/PWA

Gift Card numbers are generated based on the configured prefix during purchase

Store Admin

View Inactive Digital Gift Cards under Reports (based on user permissions enabled in FTx Core)

Actions: Activate Gift Card (on behalf of customer) | Cancel Gift Card (with or without refund)

Store Admin

Access Confirmation Code from Orders → Order Details

Controlled via user-based permissions from FTx Core Admin

Used to complete the fulfillment process

Store Admin

Schedule widgets (e.g., Image Banner, Collections) for specific days

Supports recurring schedules (infinite recurrence)

Reduces manual effort inmanaging widget visibility

Customer’s site/PWA

For products under Floor Price rule, Price is hidden in Listing (card view) and Cart slider

Price is displayed and calculated only at Cart Page

Store Admin

Integrated Google Analytics 4 (GA4) with FTx Commerce to track customer traffic, behavior, and key storefront events (e.g., page_view, view_item_list, view_item, add_to_cart, view_cart, and begin_checkout)

Fulfillment

Prevents automatic order cancellation by third-party delivery partners. Retailers can fulfill the order or cancel it with or without a refund, with driver details and confirmation prompts available during fulfillment.

Customer Site / App (PWA)

4-digit code required for DoorDash Test Mode. Regular Delivery stays enabled for live orders.

DoorDash test order labels are visible in Customer Orders, Fulfillment, and Store Admin reports.

FTx Commerce now honors the location-level POS Flag Tax Group override for accurate tax calculation. Floor Price enforcement is also aligned with POS pricing and discount calculations.

1. Show / Hide Discounted Price (Floor Price Case)

Added a control to show or hide discounted prices on product listing (card view).

Useful when Floor Price is configured, and retailers prefer not to display discounted pricing.

2. Order Type Filter – Fulfillment

Improved UI/UX for Order Type filtering: Users can now select or deselect fulfillment types using checkboxes.

3. Shipping / Delivery Fee Policy

Added Shipping and Delivery Fee policies under Legal.

Policies can now be displayed via Footer Menu configuration.

Redeem Digital Coupons at Checkout

Separated LNS campaign and Digital Coupons sections to redeem during checkout.

Eligible Digital Coupons are fetched dynamically based on cart items.

Coupon Redemption Validation, same as POS

Coupon validation and calculation logic are aligned with POS sales behavior.

Control Center

Added FTx Commerce product mapping counter under E-Commerce → Product Collection.

A count of 0 indicates no FTx Commerce–enabled products are mapped.

FTx Commerce

Product Collection selection pop-up now shows product counters.

Count reflects products where both flags are enabled: Available in E-Commerce |Independently Sellable

A “0” count indicates missing product selection or FTx Commerce flags.

Introduced Product Info display on the FTx Commerce Product Details page.

Content is sourced from Product Attributes configured in Control Center.

Enables displaying additional product info for compliance or customer awareness.

Added checkout controls for Ship to Store and real-time fulfillment notifications for receiving stores.

Introduced Category Banners and four predefined homepage templates for faster storefront customization.

Customers can search products directly using UPC/barcode values from the search bar.

Retailers can customize the Age Verification experience, while fulfillment now supports Driver's License backside image capture.

Enhanced inventory validation with Reserved Inventory support to prevent overselling and improve fulfillment visibility.

Customers can view qualifying discount conditions through tooltips, with only the highest eligible discount displayed.

Enhanced pricing logic to enforce Floor Price rules and protect retailer margins during online sales.

Added Physical Gift Card handling improvements and support for Gift Cards as a payment method for subscription orders.

Enhanced delivery partner setup, refund handling, subscription support, and standardized delivery-related labels across the platform.

Store employees can manually enter a customer's Date of Birth when Driver's License or QR code scanning is unsuccessful.

Added support for North Payment as a payment processor alongside existing payment gateways.

Retailers can enable or disable categories and subcategories for FTx Commerce directly from Control Center.

Improved shipping fee tax calculations by synchronizing TaxJar tax reporting between Control Center and FTx Commerce.

Verified customers can purchase blacklisted products through eligible fulfillment and payment methods while maintaining compliance rules.

Added direct links from Control Center to Store Admin, Storefront, and Fulfillment applications.

Inventory is now reserved immediately after order placement and visible throughout the fulfillment process.

Introduced Uber Direct Test Mode, allowing retailers to validate delivery workflows before going live.

Customers can choose between multiple enabled delivery partners during checkout with real-time delivery fee comparison.

Added ASAP Delivery support with configurable order cut-off times based on store operating hours.

Added time zone-based scheduling and support for CMS page and external link navigation within homepage templates.

Improved subscription validations, cancellation acknowledgement, and customer experience across the storefront.

Delivered usability and content enhancements across the Customer Site, Mobile App, and Fulfillment Portal.

Added configurable shipping methods, allowing retailers to choose between courier services and their own transportation.

Customers can select either a shipping address or a nearby pickup store, with shipping fees calculated accordingly.

Added dedicated fulfillment workflows, order stages, and tracking for Ship To Store orders.

Enhanced Store Admin reports with new Ship To Store stages and From/To Location tracking.

Added fulfillment restrictions and validations for subscription products, guest checkout, blacklisting rules, store availability, and order cancellation scenarios.

Added an option to display the Manufacturer Name on the Product Details page.

Dashboard report filters are now retained when expanding reports, providing a consistent reporting experience.

Introduced schedule conflict detection with alerts to prevent overlapping Home Page Template schedules.

Added a new Text Banner widget with customizable headings, text formatting, colors, and alignment for homepage content.

Location information is now managed by the Control Center, with synchronized read-only data available in Store Admin.

Retailers can configure age verification settings individually for each online brand through FTx Identity.

Removed location-specific homepage mapping, allowing templates to be managed using schedule-based assignments.

Business details are now centrally managed in Control Center and synchronized to Store Admin.

Introduced a real-time order counter to display incoming FTx Commerce orders within the POS.

Added brand assignments for products, collections, and storefront configurations with dedicated management tools.

Fulfillment users can identify and filter orders by brand for improved operational efficiency.

Introduced region- and fulfillment-based product blacklisting to ensure compliance with local sales regulations.

Enhanced location synchronization by managing location details from Control Center while maintaining read-only information in Store Admin.

Added descriptive labels for header icons to improve navigation and usability across the storefront.

Optimized product listing pagination for category and search results to improve browsing performance.

Enhanced Store Admin order reports with additional fulfillment stage filters for easier order tracking.

Store Admin users can duplicate existing Home Page Templates to quickly create and customize new layouts.

Added support for custom SMTP email configuration, improving email authentication and inbox delivery.

Store employees can resend confirmation codes during order fulfillment for eligible pickup and delivery orders.

Customers can launch their device's native map application directly from pickup location links in order emails.

Introduced Sign Up using an existing in-store account for a seamless registration experience.

Added reporting for active and abandoned shopping carts to improve customer engagement tracking.

Implemented automated email reminders encouraging customers to submit product reviews.

Retailers can configure return eligibility periods globally or override them at individual locations.

Added configurable disclaimer titles and footer display for improved customer communication.

Improved Add to Cart performance for a faster and smoother shopping experience.

Introduced configurable predefined footer menu sections for easier site navigation.

Added support for item sale limits to help retailers enforce purchasing restrictions.

Retailers can control how long out-of-stock products remain visible on the storefront.

Enhanced age verification with Driver's License scanning, QR verification, customizable content, and verification during checkout.

Customers can view applicable product discounts directly on the Product Details page.

Logged-in customers can view their previous purchase information on Product Details pages.

Reorganized Store Admin menus, settings, dashboard, and setup workflow for improved usability.

Enhanced Fulfillment application configuration and identification settings.

Added image configuration options specifically for the Progressive Web App (PWA).

Introduced controls to display supported payment service logos in the storefront footer.

Redesigned the Age Verification popup to improve the customer verification experience.

Customers can view available product discounts directly from the Product Details page.

Logged-in customers can view their most recent purchase details for each product.

Added a dedicated disclaimer section accessible from the storefront footer.

Store users' preferred records-per-page settings are now remembered across listings.

Existing in-store customers can link their accounts with FTx Commerce to access online shopping and loyalty benefits.

Introduced real-time FTx Commerce order visibility directly within the POS system.

Simplified the age verification flow by removing Sign Up from the verification popup.

Enhanced product price display to accurately reflect configured Buydown pricing rules.

Retailers can customize discount titles and descriptions displayed on the storefront.

Added support for coupon-triggered discounts with configurable qualifying products.

Redesigned online order tracking with a simplified and more intuitive status flow.

Store Admin users can manage disclaimer and announcement content across all publishing stages.

Added configuration options to display Parent or Trending Categories in the storefront header.

Introduced age-restricted homepage banners that are displayed only to verified customers.

Enhanced LNS account synchronization between Control Center and FTx Commerce for a seamless loyalty experience.

Introduced configurable disclaimers and announcements to communicate important information and promotions.

Customers can view discounts for age-restricted products only after successful age verification.

The storefront footer now displays only the payment methods supported by the retailer.

Added informative banners to indicate when the storefront is operating in Test or Beta mode.

Introduced Progressive Web App (PWA) support, allowing customers to install the storefront directly from their mobile browser.

Integrated the Loyalty & Rewards (LNS) experience directly within the FTx Commerce storefront.

Retailers can configure a dedicated category name for FTx Commerce from Control Center -> Category without affecting the POS category name.

Enhanced the storefront header to display only parent categories for improved navigation.

Introduced customizable Home Page Templates with location-based scheduling, Image Slider, and Collection widgets for personalized storefront experiences.

Store employees can receive automated email notifications for new orders, order updates, cancellations, and substitution changes.

Added a confirmation step during fulfillment to ensure declined substitute items are removed before completing the order.

Added Test Mode, allowing retailers to preview their storefront without configuring a payment gateway or accepting live orders.

Enabled retailers to connect their own custom domains for a fully white-labeled online storefront.

Introduced support for USAePay and DataCap payment gateways with business- and location-level configuration.

Launched the Discounts & Offers framework, allowing retailers to configure promotional pricing and display available offers throughout the storefront.